Privacy Policy

Effective Date: 29/03/2025
Last Updated: 29/03/2025

At VIRTUASSIST LTD, we are committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing details when you register for our services.

• Business Information: Company name, industry, and job title when you engage with our business services.

• Usage Data: IP address, browser type, and website interaction data through cookies and analytics tools.

• Communication Data: Messages or inquiries sent through our website or customer support channels.
  

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our virtual assistant services.

• To process transactions and send invoices.

• To improve user experience and website functionality.

• To send marketing communications, promotions, and service updates (you can opt out anytime).

• To ensure website security and detect fraudulent activity.
  

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it in the following cases:

• With Service Providers: Third-party vendors assisting with payment processing, analytics, and customer support.

• For Legal Compliance: When required by law or to protect our rights and security.

• With Business Partners: If collaborating on services that benefit our clients (with prior consent).
  

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we take reasonable steps to secure data, no method is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can modify your browser settings to block cookies, though some website features may not function properly.

6. Your Rights and Choices

As a user, you have the right to:

• Request access to the personal data we hold about you.

• Correct or update your information.

• Request data deletion, subject to legal and contractual obligations.

• Opt out of marketing communications.
  

To exercise these rights, contact us at hello@virtuassist.uk.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

VIRTUASSIST LTD
Email: hello@virtuassist.uk
Phone: +44 203 4321785
Address: 34-35 Hatton Garden
Suite 5879 Unit 3A
Holborn
London
EC1N 8DX

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.